August Bank holiday updates: Please note we will be closed for the Bank holiday on Monday 28th and Tuesday 29th August. All consultations will be replied to on Wednesday 30th August.

Frequently Asked Questions

How much does on online vet consultation at PocketVet cost?

What happens once I have submitted a consultation form to PocketVet?

I have registered, how many pets can I add?

What happens if I need a video call?

What if my pet needs medication?

What if you cannot help my pet?

I have had a consultation, but I have another question for the vet, what should I do?

Who do I contact if I have a question about my delivery?

What is My Pocket?

I no longer have my pet, how can I remove their pet profile?

I have submitted a consultation form, how long will it take for a vet to get back to me?

How do I subscribe to the Parasite Prevention Pack?

Does the flea treatment in the Parasite Prevention Pack kill ticks?

Chat to a vet for only £14.99

Chat to a vet

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